Crutchfield

Crutchfield reviews

Outstanding
Outstanding: 9.5/10
310,171 customers have rated this store since 1996
Customer Certified
Crutchfield
  • Address: 1 Crutchfield Park Charlottesville, VA, 22911, UNITED STATES
  • Tel: (800) 955-9091
  • Online: advisors@Crutchfield.com

Crutchfield is one of the nation's leading Internet and catalog retailers of consumer electronics. Since its founding in 1974, Crutchfield has been a respected authority on car and home entertainment products. The people who staff Crutchfield's call centers are noted for their high integrity, product knowledge, and technical expertise. To aid shoppers, the site offers enhanced product information, unique shopping tools, multi-angle photos, product comparison charts, a detailed list of exactly what's included in the manufacturer's box, and much more. All products on the website are offered with a money-back guarantee and all orders come with free tech support.

Ordering Methods

  • Online
  • Email
  • Phone (888) 955-6000
  • Toll Free (888) 955-6000

Special Features

  • Confidential by Customer Request
  • Live Customer Service Rep.
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • Guaranteed Security

Delivery Methods

  • Priority Next Day Air
  • Standard Next Day Air
  • First Class Air (2-3 days)
  • Standard Ground

Payment Methods

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa
  • Personal Check
  • Other Optima, Western Union Quick Collect, PayPal

Crutchfield ratings

Summary

  • Overall rating
    9.5 /10
  • Would shop here again
    0.0 /10
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Shopping experience

  • Ease of finding what you’re looking for
    0.0 /10
  • Product selection
    0.0 /10
  • Clarity of product information
    0.0 /10
  • Product availability
    0.0 /10
  • Prices relative to other online retailers
    0.0 /10
  • Design of site
    0.0 /10
  • Shipping charges
    0.0 /10
  • Variety of shipping options
    0.0 /10
  • Charges stated clearly
    0.0 /10
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After order has been received

  • Order tracking
    0.0 /10
  • On time delivery
    0.0 /10
  • Customer support
    0.0 /10
  • Product met expectation
    0.0 /10
Reviews

Customer reviews for Crutchfield

  • 8/10 Review by: MollyG

    At the very end of checkout, I was offered a stereo installation kit for free, which was very nice, however, it was really annoying that I was not told about that sooner. If I was, it would have saved me a fair chunk of time researching the required...

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  • 10/10 Review by: Luke

    Awesome !!!!

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  • 10/10 Review by: Online Shopper

    You guys never fail to please, great service all the time

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  • 10/10 Review by: Maggs

    Great website and everything was easy to find. I hope my product is good.

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  • 10/10 Review by: Online Shopper

    Great prices and selection. Great support.

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  • 8/10 Review by: Jose Oh

    Tony is great. Thank you!

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  • 9/10 Review by: Online Shopper

    Athena was great. Every interaction with Crutchfield is great!

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  • 9/10 Review by: Online Shopper

    No other comments.

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  • 9/10 Review by: Online Shopper

    Quick service,fit perfect

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  • 10/10 Review by: Rick

    Very easy website! I have bought a lot of stereo equipment from you guys because of how easy it is to buy it from your website! Job well done! You have my business forever and I'm only 22!

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